System Administration and Technical Support Certificate
Division: Business and Computer Information Systems
PROGRAM CODE: 1C30330N
Financial Aid Eligible
The System Administration and Technical Support Certificate is intended for those individuals who need to gain hands-on practice and competency in Windows and Linux client/server installation and administration and core computer hardware and software configuration, troubleshooting and support. Upon completion of all required courses, students will gain fundamental skills in Windows Active Directory and Linux administration, network management, technical support, help desk, and data center operations. Special emphasis is focused on server management, network infrastructure, IT operations and technical support skills. It will also enhance students’ chances to pursue a professional career in network and system administration and technical support and help desk by giving them various options to prepare for industry-recognized certificates. To earn a certificate, complete the required courses as listed with a grade of C or better. At least 50% of all course work must be completed at Cypress College. This certificate requires a total of 15-17 units.
| Code | Title | Units |
|---|---|---|
| Required Courses are listed in suggested sequence (6 units): | ||
| CIS 185 C | Microsoft Server Hybrid Administration | 3 |
| CIS 189 C | Microsoft Advanced Server Administration | 3 |
| Select three courses from the following (9-11 units): | 9-11 | |
| IT Support Services | 3 | |
| IT & Cybersecurity Fundamentals | 4 | |
| Cisco Networking 1 | 4 | |
| Linux Server Administration | 3 | |
| Digital Forensics | 3 | |
| Total Units | 15-17 | |
Program Student Learning Outcomes
Outcome 1: Acquire the skills necessary for workforce preparation in the field of system administration, helpdesk and technical support, including Windows Active Directory and Linux administration, network user management, technical and helpdesk support, server and network management, system maintenance, monitoring and troubleshooting, and IT and data center operations.
https://www.curricunet.com/Cypress/reports/program_report.cfm?programs_id=1757